Welcome to the FETA FARM FAQ page! Here, we’ve answered some common questions about our products, services, and policies. If you have any additional questions, feel free to contact us.
1. What products does FETA FARM offer?
At FETA FARM, we specialize in high-quality beef products, including:
- Fresh beef cuts (steaks, roasts, minced beef, etc.)
- Processed beef products (sausages, burgers, etc.)
- Organic and grass-fed beef options
We take pride in providing premium beef that is sustainably raised and produced with the highest standards of quality.
2. Where is your farm located?
Our farm is located in [Insert Location]. We focus on ethical and sustainable farming practices to ensure that our cattle are raised in a healthy and humane environment.
3. How do I place an order?
You can place an order directly through our website or by contacting us via phone or email. If you are looking for a specific product or quantity, we recommend placing your order in advance to ensure availability.
- Order Online: Visit our [Online Store] to browse available products and complete your purchase.
- Order by Phone or Email: Call us at [+62 822 1075 4968] or email us at [[email protected]] for assistance.
4. Do you offer delivery?
Yes, we offer delivery within [your delivery area or region]. Delivery fees may apply, depending on your location. For more information on delivery options, please contact us directly.
5. Can I pick up my order in person?
Yes! You are welcome to pick up your order directly from our farm. Simply select the “Pick Up” option when placing your order, and we will have it ready for you to collect at your convenience.
6. How can I pay for my order?
We accept a variety of payment methods, including:
- Credit and debit cards (Visa, MasterCard, etc.)
- Mobile payment options (e.g., PayPal, Apple Pay, etc.)
- Cash on delivery (where applicable)
For any questions regarding payment, please feel free to contact us.
7. Do you offer refunds or returns?
Yes, we offer refunds and returns in specific cases. If you are not satisfied with the quality of the product or receive an incorrect or damaged item, please refer to our [Refund and Returns Policy] for more details on how to proceed.
8. Are your cattle grass-fed or organic?
We offer a variety of beef products, including grass-fed and organic options. Our cattle are raised on high-quality pasture, and we prioritize sustainable and ethical farming practices. If you are interested in organic beef, please inquire about availability when placing your order.
9. How do you ensure the quality of your beef?
We take pride in the care and management of our cattle, using sustainable practices to ensure the highest quality beef. Our beef is carefully processed to maintain freshness and tenderness. We also adhere to strict health and safety regulations to ensure the quality and safety of our products.
10. Can I get customized cuts of meat?
Yes, we can accommodate specific cut requests depending on availability and your needs. Please contact us directly to discuss your requirements, and we’ll do our best to fulfill your order.
11. How do you handle customer privacy and security?
We take your privacy seriously. We use secure methods to process orders and handle your personal information according to our [Privacy Policy]. We also use cookies and other technologies to improve your website experience. Please refer to our privacy policy for more details.
12. Do you offer any promotions or discounts?
We periodically offer special promotions and discounts to our customers. Follow us on social media or subscribe to our newsletter to stay updated on the latest deals and offers.
13. Can I contact you for more information?
Yes, we’re happy to answer any other questions you might have. You can reach us through:
- Email : [[email protected]]
- Phone : [(+62) 82210754968]
- Address : [Jl. Setia 1F No.12, RT.003/RW.010, Jaticempaka, Kec. Pd. Gede, Kota Bks, Jawa Barat, 17411]